Panthéon · Help
Panthéon Tickets, Billing and Access
Quick answers about one-off Ticket purchases, digital delivery, historical games and payment support.
Are Tickets a subscription?
No. The 2, 15 and 30 Ticket packs are one-off purchases with no automatic renewal.
Is anything shipped?
No. Tickets are digital entitlements credited to the authenticated Panthéon account after Shopify confirms payment.
What does one Ticket buy?
One Ticket opens one persistent selection of eligible historical Daily Legend games. It does not buy a named player directly. You choose an unknown position, play the real historical game and earn the collection entry only by completing it.
Why are my Tickets still processing?
Payment confirmation and wallet projection are separate secure steps. Keep the order confirmation and refresh the Panthéon. If the paid quantity remains missing, contact contact@legendstudio.club with the Shopify order number.
Can I ask for a refund?
Yes. You can always ask for support or review. The outcome depends on applicable law, whether digital supply began, and the payment and Ticket history. Asking does not suspend your account. Read the Refunds, Withdrawal and Payment Disputes policy for details.
Can a refund affect Tickets or acquisitions?
A confirmed refund may remove unused paid Tickets from that exact order. A spent entitlement may be adjusted only when reliable provenance links it to the refunded purchase. Free rewards and free Daily Legend ownership are not affected.
Who can help?
Email contact@legendstudio.club with your order number and account email. Do not send complete card details.